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Grate flap won't stay or rattles

The grate flap will not stay up, or rattles

Our reading; Kamado Joe gives no fault guide. The flap on the right of the cooking grate lifts on a rod so you can add charcoal. If the rod is bent, the flap sticks or rattles: straighten it gently when cold, or replace the grate, KJ-CG13.