Cracks in the glaze | Kamado Joe Classic II Workshop | BBQ Manual
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Cracks in the glaze
Fine cracks or chips in the glaze
Fine spider-web cracks (crazing) are normal, says the manual. Kamado Joe Europe: "Almost every Kamado has it"; if no heat is lost, they may offer a goodwill item, not a replacement.
Chips in the glaze: red touch-up paint 9910190002, or a new part if severe. Chips count as wear and tear in the warranty.